CSA 2011 Annual Conference was a success! A special thanks to all participants.
Consult the Speakers’ Presentations >>
Watch the videos of the Keynote Speakers >>
Watch the pictures of the event >>

Biosphere, October 2nd – 4th, 2011 ─ Montreal (Canada)
The CarSharing Association presents its annual conference to inform and discuss the different themes and policies which affect the carsharing industry. The CSA annual conferences will bring to light challenges current players in the carsharing industry need to face and overcome. This conference will be the lieu where these discussions can be held as to allow the industry to evolve to develop a more sustainable future in terms of transportation.
| Sunday Oct 2nd | Monday Oct 3rd | Tuesday Oct 4th | |
| 9:00 AM | Agenda Round table / Benchmarking results |
Conference What is the future of urban personal mobility? 9:30 – 12:30 Keynote speakers |
Session: - P2P: advancement among CSA members |
| 10:30 AM | Break | 11:00 AM Break | |
| 11:00 AM | Parallel Sessions: - Operational Issues: Best practices in operation, customer service and fleet management - Structuring CSA (governance, financing, structure) |
AGM | |
| 12:30 PM | Lunch | Lunch | Conclusions |
| 2:00 PM | Parallel Sessions: - Operational Issues: Best practices in operation, customer service and fleet management - Structuring CSA (governance, financing, structure) |
Session: - How to Gain Support From Cities and Transit Companies |
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| 3:30 PM | Break | Break | |
| 4:00 PM | Parallel Sessions: - Operational Issues: Best practices in operation, customer service and fleet management - Carsharing for Low-Income Neighbourhoods |
Session: - Electric Vehicles Integration (CSA members only) |
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| 5:30 PM | 6 to 8 | Happy Dinner Conference How To Market Carsharing Martin Sansregret, President Tam-Tam/TBWA |
| CSA members only | |
| CSO and similar | |
| Open to public |
Accomodation and Directions >>
Public Conference:
What is the future of urban personal mobility?
Keynote speakers:
Tim Papandreou – Deputy Director of Transportation Planning for the Sustainable Streets Division of San Francisco’s Municipal Transit Agency
Susan Zielinski – Managing Director of SMART (Sustainable Mobility & Accessibility Research & Transformation), University of Michigan Transportation Research Institute.
Martin Trepanier and Catherine Morency - professors at the Polytechnique de Montréal in the Department of Mathematical and Industrial Engineering and Department of Civil, Geological and Mining Engineering, respectively.
Chas Ball - Chief Executive, Carplus, UK carsharing association.
Parallel sessions:
Operational Issues: Best practices in operation,customer service and fleet management
How to improve quality based on customers and how to face problems with HR.
Electric Vehicle Integration
Exchange on how to integrate this type of vehicle into a fleet.
P2P: advancement among CSA members
How and should P2P carsharing be integrated within the carsharing organisations of the CSA.
Carsharing in Low-Income Neighbourhoods
How to develop the scope of carsharing in low-income neighbourhoods or in cities lacking of a public transit system.
How to Gain Support From Cities and Transit Companies
Discussion on the best solutions to partner with transit.